Impact Physical Therapy & Sports Recovery - South Loop

My experience at Impact Physical Therapy (South Loop) has been outstanding from start to finish. It truly begins with the front desk team, who are consistently professional, personable, responsive and welcoming—always greeting you with a smile. Due to my schedule, I rotated between three different therapists (Alyssa, Kristin and Beth), and I was genuinely impressed by each one. They are incredibly knowledgeable, supportive, and caring, and they truly celebrate your progress along the way. The PT assistants are also a wonderful complement to the team and contribute greatly to the overall quality of care. Impact has such a strong team that you really can’t go wrong with anyone you work with. The environment is positive and uplifting, you can tell everyone genuinely gets along, and there’s an overall sense of positive energy that makes a big difference in your experience. I highly recommend Impact Physical Therapy.

I have been going to Impact and seeing Alyssa for help on my arm for about a month at this point. She is absolutely fantastic at what she does, and has been encouraging, kind, and informative throughout my healing. She is receptive, listens to my concerns, and is intentional with her treatment plan depending on her evaluation and my feedback. I have continued to see gradual improvement of my ailment. The support staff and other PT's are fantastic as well. The whole team creates a healthy, fun, and safe environment for all age groups and people, where you look forward to showing up and getting better everyday.

Liz is fantastic! She is very passionate about her work in the physical wellness space and it's clear that she cares for each and every patient. The therapists on her team are also genuinely caring and friendly. They also let me sit in the compression boots while waiting for my appointment time. I would subscribe for monthly tune-ups here if I lived in the area, but unfortunately am just passing through for work. I was able to fit in a couple of sessions in with Liz for massage and dry needling for neck stiffness and already feel a world of a difference! The pricing for services is also very reasonable. I cannot recommend them enough!

At almost the end of my treatment I decided to leave this review. After about four months of physical therapy I’m really glad I chose Impact. After an unfortunate fall, I injured my ankle pretty badly. I tried different doctors and even chiropractic care, but nothing seemed to help and, in fact, it was only getting worse. That’s when I decided to fully commit to physical therapy, and it turned out to be the best decision I could have made. Thanks to Roma, my therapist, my ankle not only stopped hurting, but it also became significantly stronger and more stable. Even more than that, my legs overall feel stronger and more supported. The progress I’ve made honestly exceeded my expectations. Roma has an amazing approach with patients - she truly listens, takes every concern seriously, and adjusts the treatment to what you need. She’s also just a genuinely fun and kind person, which made the whole experience so much more enjoyable. What started as a clinical process ended up feeling very human and supportive, and I really appreciated that. You can tell she puts a lot of thought into every exercise and does everything she can to help you recover as fully as possible. Thank you to Roma and to Impact Physical Therapy for giving my ankle a second chance. I highly recommend them!

I had a great experience at Impact Physical Therapy working with Roma Patel. She took the time to understand both my knee and shoulder pain and helped identify the root causes instead of just treating the symptoms. My knee is now pain-free, and she also helped me better understand and improve my shoulder issue with personalized exercises. Roma is knowledgeable, patient, and very thorough. Highly recommend her to anyone recovering from injuries!